Terms of Service

1. Who we are

Know Myself (knowmyself.co) is an independently operated online service offering free self-reflection quizzes and optional paid digital reports. The service is operated by the business identified in the payment receipt and Stripe or PayPal account. It is not a clinic, counselling service or financial adviser. You can reach us at hello@knowmyself.co; we reply to every message within three business days.

2. What is free and what is paid

Every quiz, every result page, your dimension scores and the summary that explains them are free, with no account and no email address required. Nothing on this site is a subscription.

The only thing we sell is the full report: a personalised piece of writing generated from your own answers (or, for the couple report, from both partners' answers) the moment you pay. The price is shown in US dollars on the button you press to buy and in the pricing section of the home page. Depending on where you live, VAT, GST or sales tax may be added at checkout; the exact total is shown before you confirm payment.

3. Payments

Payment is processed securely by the provider you choose at checkout: Stripe, PayPal, or Creem where available. We do not see or store your card number. The selected provider handles payment details, authentication and the payment receipt according to its own terms and privacy notice. If Creem processes the transaction, Creem may act as the merchant of record for that purchase.

By buying you agree to our Terms and Refund Policy and request immediate delivery of the report. Your payment reference and the information needed to deliver the report are shared with us; payment details remain with the selected provider. Where Creem is the selected provider, its Buyer Terms may also apply to the payment.

4. Delivery

After payment, you return to your private report page. Your report is generated from your answers, usually in about 5 to 15 minutes, though it can take longer. You can read a short preview and save the full PDF there. No Know Myself account is required. Keep the private link so you can return to the report; email delivery, where available, is optional.

We keep purchased reports online for at least twelve months after purchase. Every report can be saved as a PDF from the report page, and we recommend doing so.

5. Refunds

Every paid report comes with a 30-day full-refund guarantee. Email hello@knowmyself.co within 30 days of purchase if you are not satisfied. No reason, screenshot or proof of a fault is required, and you may keep the report for personal use.

The guarantee applies even after the report has been generated, opened or saved. Refunds are issued through the original payment provider. See our Refund Policy for how to identify your order and request a refund. Your statutory consumer rights are unaffected.

6. Who may use the site

The quizzes are written for adults. You must be at least 18 years old to buy a report. If you are under 16, please do not use this site.

7. What a report is, and is not

Reports are produced by an AI language model from your answers, following instructions we wrote, and are delivered without being read by a human first. The model may be Claude or another model available through the configured AI service or Anthropic-compatible gateway. Reports can contain mistakes, generalisations or interpretations that do not fit you. A complete sample report is published so that you can judge the writing before spending anything. Know Myself is independent of the AI providers it uses.

The quizzes and reports are for self-reflection and education. They are not psychological testing, a clinical assessment, a diagnosis, therapy, counselling, or medical, legal or financial advice, and they cannot replace a qualified professional who knows your situation. The star-map imagery is a visual style only: no result is based on astrology, birth dates or any form of fortune-telling. If a result touches something painful, please talk to someone qualified; if you are in crisis, contact your local emergency services or a crisis line.

8. Your content and ours

Your answers remain yours. You allow us to process them, and to pass them to the AI service that writes your report, solely to provide what you asked for.

The quiz questions, result texts, illustrations, site design and the text of the reports we deliver are protected by copyright. A report is licensed to you for personal, non-commercial use. You are welcome to share your result card and links; you may not copy, scrape, translate or republish the quizzes, or resell or redistribute a report.

9. Acceptable use

Please do not attempt to disrupt the site, to access it by automated means at volume, to bypass the payment flow, or to use it in any way that is unlawful or harms other people. We may withhold service from anyone who does.

10. Changes and availability

We may change, add or retire quizzes, adjust prices or update these terms at any time. A change of price never affects a purchase you have already completed, and the version of these terms shown at the time of your purchase applies to that purchase. We try to keep the site available at all times but cannot promise it will never be interrupted.

11. Liability

The quizzes and reports are provided as they are, and any decision you make about your relationships, your money or your wellbeing remains your own. To the fullest extent the law allows, our total liability for anything arising from a purchase is limited to the amount you paid for it. Nothing in these terms limits the statutory consumer rights you have in your country of residence, or excludes liability that cannot lawfully be excluded.

12. Contact

Questions about these terms, an order or a report: hello@knowmyself.co. Please include the email address used at checkout and the payment reference so we can find your purchase quickly.